Southbank Consulting Services ("we", "us", or "our") is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Personal Information We Collect
We may collect personal information including:
- Name, email address, and phone number
- Business details
- Any other information you provide to us directly
How We Collect Information
We collect information when you:
- Contact us via our website, email, or phone
- Engage our services
- Subscribe to updates or newsletters
Why We Collect Your Information
We collect and use personal information to:
- Provide our services
- Communicate with you
- Manage our business operations
- Comply with legal obligations
Disclosure of Personal Information
We may disclose your information to:
- Professional advisors (e.g. accountants, lawyers)
- IT service providers
- Regulatory authorities where required by law
We do not sell personal information.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access and Correction
You may request access to or correction of your personal information by contacting us at:
Overseas Disclosure
We may store or process data using third-party providers located overseas. We take reasonable steps to ensure those providers comply with Australian privacy laws.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience.
Complaints
If you have a complaint, please contact us directly. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.